Process Automation

Deploy a digital workforce to support & augment your organisation

Our automation services and solutions can truly enable your digital transformation goals by delivering great value for shareholders, employees and customers – a triple win! We partner our clients to automate and optimise front or back office business processes.

We offer the flexibility to choose where and when our help is required at any stage – from design and definition to developing and testing, deployment, support or training.

We offer “attended”, “unattended” and “human-in-the-loop” automations and reusable commodities. A great choice to suit a greater variety of situations and challenges.

By adding to this the advanced technologies of Artificial Intelligence (AI), Machine Learning (ML), Cognitive Automation (CA), Computer Vision (CV) and Natural Language Processing (NLP) – Lawrence & Wedlock is able to offer true Intelligent Process Automation (IPA), greatly augmenting both business value and competitive advantages.

Cognitive Automation (CA) extends the scope of automation to knowledge-based processes via language detection, the extraction of unstructured data and sentiment analysis. Not only is CA able to handle the automation of unstructured data, it can also interpret content and apply rules to sentiment, such as dealing with negative social media.

Natural language detection is essential for Optical Character Reading (OCR) image analysis, and sentiment analysis enables understanding of the meaning and emotion of text language and is able to use it as the basis for complex decision making. Examples of its high-value application includes insurance claims and customer service processing.

CA augments human work and improves robotic automation to perform more reliably across a broader set of challenges. Now, with the added assistance of Computer Vision, to understand on-screen elements with human-like recognition, decision making and responses are enhanced even further.

Intelligent Process Automation will streamline business process, enable digital transformation, increase service quality, improve service delivery and reduce cost.

Find out how Lawrence & Wedlock can support you for the whole journey to ensure you exceed both your business goals and your return on investment.

Contact us now to find out more and book a demo.