What are the Top HR Processes to Automate?
HR Redefined in 2020
RPA Today (www.rpatoday.net) recently shared a research article produced by The Hackett Group (www.thehackettgroup.com) outlining the important role that the HR organisation has played over the past year and how HR teams should be poised to take on the responsibility of transformation leaders this year and beyond as businesses grapple with new working practices, shifting expectations and unpredictability.
With a keen focus on digital enablement now more important than ever, it’s a perfect time for HR leaders to seek out opportunities for both quick wins and longer-term objectives. Robotic Process Automation (aka “RPA”) could be a serious consideration for many who haven’t yet discovered its advantages.
If you’re still unsure what RPA actually is, check out this related article: What is RPA?
With this in mind, here are your Top 12 processes within HR where Robotic Process Automation could help deliver your digital transformation, reduce cost and improve productivity by removing the robotic from your HR processes and put the Human back into Human Resource.
1. HR Recruitment & Talent Acquisition
Automating the checking and processing of CVs, application forms and background checks, you can ensure that you’re able to screen and select the best candidates for the roles and complete these critical steps in less time with unbeatable accuracy.
2. HR Job Offer Administration
Creating tailored communications then sending and monitoring offer documentation can be hugely improved using intelligent automation, reducing the time taken to check or update records and comply with regulations.
3. New Hire Set-Up & Onboarding
Streamline the entire process following offer acceptance from new user set-up and enablement such as email and system access rights through to the preparation and despatch of equipment for a seamless induction programme.
4. Payroll Management
From data extraction to data entry, payroll management automation can eliminate hours of manual work and error. Not only a great time-saving result for the payroll team, but a positive impact on employee satisfaction too. [read how Payplus are transforming payroll operations with RPA]
5. Expense Management
Automating the submission and administration of expenses and reimbursements can save hours of manual work, which your employees can apply to more valuable tasks, not to mention those extra satisfied employees getting expenses paid on time.
6. HR Talent Management
The data aggregation required for robust succession planning and understanding employee skill-gaps can be automated to ensure more timely and accurate record-keeping, leaving more quality time to spend engaging with employees on their development.
7. HR Performance Management
Complementing your employee performance management processes with automation can reduce evaluation timelines and the overall performance management lifecycle. It can also improve the workflow between management, employees and HR department, accelerating completion rates and improving employee satisfaction.
8. Compensation & Reward Management
Automation of compensation and rewards activities could eliminate time-consuming spreadsheet work, costly errors and inefficiencies. It can also improve management and HR collaboration required to make important salary decisions and result in a significantly streamlined compensation delivery cycle.
9. HR Leave & Absence Management
Time spent manually administering sick leave, absence and leave can be significantly reduced with automation, and resulting in accurate employee records and regulatory compliance.
10. Time & Attendance Tracking
Automation of time and attendance tracking could vastly improve employee time keeping records and eliminate manual compliance checks, leading to better reporting and analysis.
11. Learning & Development
Automating of these programmes could ensure the HR team has a clearer picture of each employee skills, experience and training needs, improving employee productivity, morale and retention.
The employee off-boarding process is critical to ensuring that important and usually manual steps are completed quickly and accurately, such as revoking system access and permissions, triggering device and asset retrieval, updating licence records, employee directory updates and even final salary payments and exit interviews. Thus, ensuring the whole process is less painful for everybody involved and compliant.
The Future of HR & The Future of Work with RPA
The vital role of HR has changed and will continue to become more strategically important to the business you support. Digital transformation will no doubt play a bigger part and Robotic Process Automation could be a key enabler of this.
With so many manual processes, small improvements in any area can start to add up, which in turn will free up your own resources so that HR can spend more time supporting the corporate agenda and strategic imperatives.
Read the original article from RPA Today and access the link to download your copy of The Hackett Group CHRO Agenda document: https://www.rpatoday.net/news/hr-departments-will-have-key-role-in-championing-automation/
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